LAST POSTAGE DAY TODAY! Festive Period / Postal Strikes

As you are all well aware, the postal strikes means there is disrupted postage over the festive period. We rely heavily on Royal Mail to deliver our certificates in a timely manner, and unfortunately some of your may have experienced delays due to the lastest strike action.

TODAY is the last day before 3rd January that we will be able to post to you, as our office is CLOSED over the Festive Period.

With this in mind, if you require proof of training the absolute best route to take is below;

STEP ONE – Ensure all outstanding invoices have been paid – we do not release certificates unless they are paid, or you are a business with an account and agreed terms.

STEP TWO – Once you have confirmed invoices are settled, email [email protected] who can check payment has been recieved. Once confirmed we will be able to release a PDF copy of the certificate you. This is a service we usually charge for, but considering the delays and our office closure we can accomodate at no cost over the festive period.

PLEASE NOTE – We will do our best to get back to you asap, however please note any emails will be answered remotely, and may take longer than usual.

We thank you for your patience during these times, and over the festive period.

2022 Festive Period Opening Hours

Training Centre OPEN as Normal (dependant on requirements) – 19th Dec – 22nd Dec

Training Centre CLOSED23rd Dec to 2nd January

Training Centre OPEN as Normal – 3rd Jan 2022

To contact the team over this period please see below;

Email [email protected] to speak to the team

Call 0117 9525625 for URGENT requirements only.

Please also note, we have a scheduled Staff Training day on 19th December – please email [email protected] for any requirements on 19th December only.

Royal Mail Strikes – Expect Certificate Delays

Due to the ongoing strikes in place, we are asking all customers to please expect delays in delivered of any training certficates over the next couple of months.

The strike dates are scheduled as below;

13th October, 20th October, 25th October, and 28th November

In addition, there have also been strikes on the below dates;

30th September, 1st October

To alleviate the issue, please note we can offer a PDF certificate instead of the standard hard copy if desired. Just let us know if you would prefer a PDF instead and we can send it over typically within 48 hours of course completion.

Email : [email protected]
Phone : 01179525625 option 1